Privacy Policy
Last updated: January 2025
Your privacy is important to us. This Privacy Policy explains how Talha Jewellery collects, uses, and protects your personal information when you use our website and services.
Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, and phone number when you create an account or place an order
- Shipping and billing addresses
- Payment information (processed securely via third-party payment processors)
- Reviews and feedback you submit
- Communications with our customer service team
We also automatically collect certain information when you visit our website, including:
- IP address and browser type
- Pages viewed and time spent on the site
- Device information
- Cookies and similar tracking technologies
How We Use Your Information
- Process and fulfil your orders
- Send order confirmations, shipping updates, and delivery notifications
- Provide customer support
- Send promotional emails and WhatsApp messages (with your consent)
- Improve our website and services
- Prevent fraud and ensure website security
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Delivery and logistics partners to fulfil your orders
- Payment processors to handle transactions securely
- Analytics providers to improve our services
- Law enforcement when required by law
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure password storage, and access controls. However, no method of transmission over the internet is 100% secure.
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser settings, but disabling cookies may affect website functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Lodge a complaint with the relevant authority
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: